Once it was confirmed working i also disabled the automatic updates for now. Once that completed i opened and confirmed the programs were all back to working. The last command rolls back the office suite to before the July updates essentially.
(mine didn't ask for this, it just started the repair on its own). When the repair dialog box appears, click Online Repair, then Click Repair, and then click Repair again. Officec2rclient.exe /update user updatetoversion=.1003 Open an administrative command prompt, then run one of these commands based on your version:įor an Office installation in a 32-bit version of Windows:Ĭd %programfiles%\Microsoft Office 15\ClientX86įor an Office installation in a 64-bit version of Windows:Ĭd %programfiles%\Microsoft Office 15\ClientX64 Try with this and restore Office to a previous version.
Microsoft now updated their Knowledge Base article with the information that a fix is available either via Windows Update or as a direct download. Next time trying to save as, the error appears again :-/ The suggestion to delete the " Identities" registry key worked one-time. (Actually I just renamed it to " _Identities" in case something might go wrong). What actually did help was the suggestion by dyker to delete this registry key: HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity\Identities The Microsoft Knowledge Base article did not help. This seems to be the solution (Currently they recommend to uninstall the update KB2880987). " Office 2013 programs crash when using the File tab (Backstage) and the Jupdate is installed" When clicking the "Close application" button at the end of the Windows Error Reporting dialog, it redirects me to this Microsoft Knowledge Base article: It stopped as excpected but unfortunately, neither the call stack nor the disassembly shows something valuable. I've attached the Visual Studio debugger to Winword.exe and let it stop on exceptions. Just did an Office Repair and a reboot with no improvement.
Since I'm a developer it might also be some recent update to Visual Studio 2013 which I cannot uninstall if I want to stay productive.Īny hints on what might cause this error and/or how to solve it and/or how to further investigate the actual cause? I've already uninstalled several things that I have recently installed which might influence Office. In addition, Microsoft Office Access does not crash at all for the "Save as" operation. It does not happen during Save or Export. Report ID: 63868999-1099-11E4-bee7-00224d87b4fdĪpplication ID, which is relative to the defective package: Path of the faulty module: C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll Path of the faulty application: C: \ PROGRA ~ 2 \ MICROS ~ 1 \ Office15 \ WINWORD.EXE Start time of faulty application: 0x01cfa4a622f788c6
Name of the faulty application: WINWORD.EXE, When looking at the Windows Event Log, there is this entry: The crash immediately quits the application with the usual dialog box (in German): Since recently, when doing a " Save as" in the following Microsoft Office 2013 applications, they crash: